Payment
- We accept direct online payment, If you hope other payment terms, please let us know before you order
- Full payment must be made within 7 days after placing your order or the order will be invalid or canceled by the system
- Make sure you have completed all the detailed information like contact person, address, postcode, and telephone number when filling in your buyer’s information
Feedback
your satisfaction and feedback are important to us, please leave positive feedback and 5-star reviews if you are satisfied with our items and services. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. we will do our best to solve any problems and provide you with the best services thanks!
Refund & Service
- All the goods are inspected before shipment, so if you are not satisfied with the purchase, you can exchange the item in one week and you must contact us within 3 days of the receipt of your purchase.
- The shipping and handling charge is not refundable and the customer should be responsible for all the charges of returning and reshipping.
- All return items must be in their original conditions, including boxes and accessories. Human causes defects are not guaranteed, such as broken, scratched, and so on.
Color
Due to personal techniques, shooting light, monitors, and other reasons, there will inevitably be a slight color difference.
Shipping terms and time
- within 48 hours after receiving the payment, we will arrange shipment for you, if the encounter is not available or out of stock, we will contact you in the first place. For a day off on Sunday, don’t deliver goods, please understand.
- large quantities of goods will be shipped by sea, general products will be shipped by DHL/TNT/UPS/FEDEX/EMS/ARAMEX, and light but urgent products will be shipped by air. You may need to pay reasonable additional shipping fees based on your requirements. If you have this need, please contact us, thanks
- Generally, the sample lead time is 5-15 days, the time depends on your products. There is a 7-20days bulk lead time. Sample delivery might spend 2-9 days by FedEx or DHL, (1-2 days to the USA, 2-4 days to the UK, 2-5 days to Canada and Australia). The bulk delivery time is 2-9 days by FedEx or DHL; 7-10 days by air freight; 30-40 days by sea.
- please make sure that your provided address/phone number(cell phone)/zip code is correct
Payment instruction
- Paypal is the best payment for our items. Money Gram, Western Union, and Bank Transfer are also accepted.
- the buyer is responsible for any tax and /or duty charged by their country if required.